Canadian Embassies

If you are a Canadian citizen traveling in Mexico, contact the Canadian Embassy, Consulate, or Consular Agency in the event of the following occurrences: lost or stolen passport, death of a citizen, arrest of a citizen, child abductions, medical, legal, or financial assistance, or locating someone in an emergency. Use emergency numbers only for “life and limb” situations.

Canadian Embassy, Consulate, or Consular Agency Address Contact Information Hours of Operation
Canadian Embassy - Mexico City
Calle Schiller 529
Col. Bosque de Chapultepec (Polanco)
Del. Miguel Hidalgo
11580 Mexico City, D.F., Mexico
Tel: (555) 724-7900
Fax: (555) 724-7943
Email: mxico@international.gc.ca
Monday thru Friday 9:00 am to 12:30 pm 2:00 pm to 4:00 pm Closed on Holidays
Consulate General of Canada - Monterrey Municipality
Ave. Gomez Morin No. 955
Suite 404, 4th Floor
Col. Montebel
66279 San Pedro Garza Garcia, Nuevo Leon, Mexico
Jurisdiction: State of Nuevo León
Tel: (818) 378-0240
Fax: (818 )356-9965
Email: monterrey@international.gc.ca or  mntry@international.gc.ca
Monday thru  Friday
9:00 am to 1:00 pm
Closed on Holidays
Consulate of Canada in Guadalajara
World Trade Center
Av. Mariano Otero #1249
Piso 8, Torre Pacífico
Col. Rinconada del Bosque
44530 Guadalajara, Jalisco, Mexico
Jurisdiction: State of Jalisco (except the coast)
Tel: (333) 671-4740
Fax: (333) 671-4750
E-mail: gjara@international.gc.ca
Monday thru Friday
10:00 am to 2:00 pm
Closed on Holidays
Consular Agency of Canada in Acapulco
Pasaje Diana local 16
Costera Miguel Alemán #121
Fracc. Magallanes
39670 Acapulco, Guerrero
Jurisdiction: States of Guerrero and Michoacán
Tel: (744) 484 1305 / 481 1349
Fax: (744) 484 1306
E-mail: acapulco@canada.org.mx | acapulco@international.gc.ca
Monday thru Friday 9:30 am to 12:30 pm
Closed on Holidays
Consular Agency of Canada in Cabo San Lucas
Plaza San Lucas
Carretera Transpeninsular Km. 0.5, Local 82
Col. El Tezal
23454 Cabo San Lucas, BCS, Mexico
Tel: (624) 142-4333
Fax: (624) 142-4262
E-mail: lcabo@international.gc.ca
Monday thru Friday
9:30 am to 12:30 pm
Closed on Holidays
Consular Agency of Canada in Cancún
Centro Empresarial Oficina E7
Blvd. Kukulcan Km. 12
Zona Hotelera
77599 Cancún, Quintana Roo, Mexico
Jurisdiction: States of Campeche, Quintana Roo and Yucatán except the coast of Quintana Roo from Puerto Morelos to Tulum and Cozumel Island
Telephone: (998) 883-3360 / 883-3361
Fax: (998) 883-3232
E-mail: cncun@international.gc.ca
Monday thru Friday
9:00 am to 1:00 pm
Closed on Holidays
Consular Agency of Canada in Mazatlán
Centro Comercial La Marina Business and Life
Blvd. Marina Mazatlán 2302, Office 41
Col. Marina Mazatlán
82103 Mazatlán, Sinaloa, Mexico
Jurisdiction: State of Sinaloa
Tel: (669) 913-7320
Fax: (669) 914-6655
E-mail: mazatlan@canada.org.mx
Monday thru Friday
9:30 am to 12:30 pm
Closed on Holidays
Consular Agency of Canada in Oaxaca
Pino Suárez 700, Local 11B
Multiplaza Brena
Col. Centro
68000 Oaxaca, Oaxaca, Mexico
Jurisdiction: States of Chiapas and Oaxaca
Telephone: (951) 513-3777
Fax: (951) 515-2147
E-mail: oaxaca@canada.org.mx
Monday thru Friday
9:30 am to 12:30 pm
Closed on Holidays
Consular Agency of Canada in Playa del Carmen
Plaza Paraíso Caribe, Modulo C, Planta 2
Oficina C21 - 24
Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1
Colonia Centro
77710 Playa del Carmen, Quintana Roo, MX
Jurisdiction: Coast of Quintana Roo from Puerto Morelos to Tulum and Cozumel Island
Tel: (984) 803-2411
Fax: (984) 803-2665
E-mail: crmen@international.gc.ca
Monday thru Friday
9:00 am to 1:00 pm
Closed on Holidays
Consular Agency of Canada in Puerto Vallarta
Plaza Peninsula, Local Sub F
Boulevard Francisco Medina Ascencio 2485
Zona Hotelera Norte
48300 Puerto Vallarta, Jalisco, Mexico
Jurisdiction: Coast of Jalisco and States of Colima and Nayarit
Tel: (322) 293-0098 / 293-0099
Fax: (322) 293-2894
E-mail: pvrta@international.gc.ca
Monday thru Friday
9:00 am to 1:00 pm
Closed on Holidays
Consulate of Canada in Tijuana
Germán Gedovius 10411-101
Condominio del Parque
Zona Río
22320 Tijuana, Baja California Norte, Mexico
Jurisdiction: States of Baja California Norte and Sonora
Tel: (664) 684-0461
Fax: (664) 684-0301
E-mail: tjuna@international.gc.ca
Monday thru Friday
9:30 am to 12:30 pm
Closed on Holidays

Emergency Contact Information

Should you require emergency consular assistance, please dial the numbers below:

For emergencies during office hours call the Canadian Embassy in Mexico City –
Local calls, dial: (555) 724-7900
From Outside Mexico City, dial: 01-800-706-2900

This toll free number is available throughout the entire country, 24 hours a day, 7 days a week, and is reserved strictly for emergency calls concerning Canadian citizens. Please note that no immigration related calls will be answered at these numbers.

After-hours emergency contact options:

Toll-free: 01-800-514-0129 or 01-800-706-2900
Call collect: (613) 996-8885
TTY: (613) 944-1310

Note:
From Canada dial: 011 + 52 + (Area Code) + Number
From Mexico dial: 01 + (Area Code) + Number

The Emergency Operations Centre of Foreign Affairs and International Trade Canada operates 24 hours a day, seven days a week. An experienced officer is always available to respond to emergency calls.

E-mail: sos@international.gc.ca